FREQUENTLY ASKED QUESTIONS
WHAT PAYMENT METHODS DO YOU ACCEPT?
WE ACCEPT BANK TRANSFERS AND CASH ON DELIVERY ACROSS PAKISTAN
DO YOU OFFER FREE DELIVERY?
YES! WE OFFER FREE DELIVERY ON ORDERS ALL THE PURCHASE AMOUNT. DELIVERY TIMES MAY VARY BY LOCATION.
HOW LONG WILL MY ORDER TAKE TO ARRIVE?
MOST ORDERS ARE DELIVERED WITHIN 3–7 BUSINESS DAYS. PROCESSING TAKES 1–2 BUSINESS DAYS, AND SHIPPING MAY TAKE LONGER DURING PEAK SEASONS.
CAN I RETURN A PRODUCT IF I AM NOT SATISFIED?
YES, RETURNS ARE ACCEPTED WITHIN 7 DAYS OF DELIVERY FOR UNUSED ITEMS IN THEIR ORIGINAL PACKAGING. CERTAIN PERSONAL CARE PRODUCTS MAY HAVE EXCEPTIONS FOR HYGIENE REASONS.
WHAT IF I RECEIVE A DAMAGED OR INCORRECT ITEM?
ABSOLUTELY! ALL PRODUCTS AT ELKENT ARE CAREFULLY SELECTED TO ENSURE HIGH QUALITY, DURABILITY, AND STYLE FOR YOUR HOME AND SELF-CARE NEEDS.
CAN I TRACK MY ORDER?
YES, ONCE YOUR ORDER IS SHIPPED, YOU WILL RECEIVE TRACKING INFORMATION TO MONITOR THE STATUS OF YOUR DELIVERY.
DO YOU SHIP ALL OVER PAKISTAN?
YES, ELKENT DELIVERS NATIONWIDE. DELIVERY TIMES MAY VARY DEPENDING ON YOUR LOCATION.
